SMS & Email Marketing Policy

Effective Date: November 4, 2025
Last Updated: November 2025

At Yoona Fine Jewelry LLC (“Yoona,” “we,” “us,” or “our”), we value your privacy and your choice in how you receive information from us. This SMS & Email Marketing Policy explains how we collect, use, and manage your contact information for marketing purposes in compliance with federal and state laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable U.S. privacy regulations.

 

1. Marketing Communications Overview

By subscribing to receive SMS text messages, emails, or other electronic communications from Yoona, you consent to receive promotional content, updates, and special offers related to our products and services.

You may subscribe through our Website, checkout process, or other forms that explicitly request your consent.

Participation in our marketing communications is entirely voluntary and you may opt out at any time.

 

2. SMS (Text Message) Communications

A. Consent and Enrollment

When you provide your mobile phone number and opt in to receive text messages, you expressly consent to receive recurring automated promotional and personalized marketing messages from Yoona, including text messages that may be sent using an automatic telephone dialing system.

Consent to receive text messages is not a condition of any purchase.

Message frequency may vary. Standard message and data rates may apply according to your mobile carrier’s plan.

B. Opting Out of SMS Messages

You may opt out of SMS marketing at any time by replying “STOP” to any Yoona message. After opting out, you may receive a confirmation message acknowledging your request.

If you wish to resubscribe, you may do so by following the enrollment steps again on our Website or contacting Customer Service.

C. Help and Support

For assistance with SMS messaging, reply “HELP” to any message or email our team at Privacy@yoonajewelry.com.

 

3. Email Communications

A. Consent and Content

By subscribing to our newsletter, creating an account, or making a purchase, you may consent to receive marketing emails from Yoona. These may include:

  • Product launches and new collections
  • Exclusive offers or promotions
  • Updates about your orders, loyalty rewards, or account activity
  • Jewelry care tips and educational content

All email communications are managed through Klaviyo, our authorized email marketing provider.

B. Unsubscribing from Emails

You can opt out of email marketing at any time by clicking the “Unsubscribe” link at the bottom of any email you receive from us.

Please note that unsubscribing from promotional emails will not affect your ability to receive transactional or service-related emails, such as order confirmations, shipping updates, or account notifications.

 

4. Data Collection and Use

When you subscribe to SMS or email marketing, we may collect the following information:

  • Name and contact details (email address or phone number)
  • Communication preferences
  • Purchase and browsing behavior to personalize content

We use this data solely to send relevant messages, measure engagement, and improve your experience. We do not sell or share your contact information with third parties for their independent marketing purposes.

For more details, please refer to our Privacy Policy.

 

5. Frequency and Message Types

You may receive messages periodically based on your engagement with our brand. These messages may include:

  • Personalized offers or promotions
  • Restock or wishlist notifications
  • Event or loyalty program updates
  • Limited-time announcements and holiday campaigns

Message frequency may vary but will not exceed a reasonable volume for standard marketing communications.

 

6. Third-Party Service Providers

We use Klaviyo and other trusted providers to manage and deliver our SMS and email communications. These vendors process data on our behalf and in accordance with strict data protection standards.

By subscribing, you acknowledge that your information may be transferred to these service providers for processing and delivery of communications.

 

7. Consumer Rights

In accordance with the TCPA, CAN-SPAM Act, and applicable state privacy laws, you have the right to:

  • Withdraw consent to receive marketing communications at any time.
  • Access or correct your contact information.
  • Request deletion of your contact information from our marketing lists.

You may exercise these rights by contacting us at Privacy@yoonajewelry.com.

 

8. Data Security and Retention

We maintain reasonable administrative, technical, and physical safeguards to protect your contact information.

Your data is retained only for as long as necessary to fulfill marketing purposes or until you withdraw consent. Once you unsubscribe, your contact details will be promptly removed from our active marketing lists.

 

9. Children’s Privacy

Our marketing communications are not directed toward individuals under 16 years of age. We do not knowingly collect contact information from minors. If you believe a minor has subscribed to our marketing list, please contact us immediately for removal.

 

10. Contact Us

For questions or concerns regarding this SMS & Email Marketing Policy, or to exercise your rights, please contact:

Yoona Fine Jewelry LLC
Boca Raton, Florida 33496, USA
Email: Privacy@yoonajewelry.com