Reviewed by Yoona's in-house jewelry experts
Short answer: skipping the required six-month professional inspection, having repairs or resizing done by an unauthorized jeweler, and exposing jewelry to harsh chemicals are the most common ways a warranty gets voided. All are avoidable with a few simple habits.
Skipping Professional Inspections
Quick answer: Yoona's Lifetime Warranty requires a professional inspection every six months. Skipping this can void your coverage, even if damage occurs later and seems unrelated.
These inspections check that stones aren't loose, prongs haven't worn, and settings remain secure, catching small issues before they become real damage. Setting a recurring reminder every six months is the simplest way to never miss one.
DIY Repairs or Unauthorized Jeweler Work
Quick answer: Any resizing, repair, or alteration performed by a jeweler other than Yoona voids the warranty, regardless of how the work turned out.
Unapproved work isn't traceable by Yoona and can affect settings or stones in ways that break the warranty's chain of accountability. Always return to Yoona or get explicit written approval before having any outside work done.
Losing Your Documentation
Quick answer: Keep your purchase receipt, diamond certificate, and any inspection records, they're what a warranty claim actually relies on.
Store digital backups in cloud storage and keep physical copies somewhere safe. Losing your original diamond certificate specifically carries a real cost, a replacement fee applies if it's not available at return or claim time.
Exposing Jewelry to Harsh Conditions
Quick answer: Chlorine, harsh chemicals, and impact damage from daily wear aren't covered under warranty, since these count as normal wear or damage from use, not manufacturing defects.
Warranties cover defects in materials and craftsmanship, not damage from chemical exposure, negligence, or impact. Removing jewelry before swimming, cleaning, or manual labor avoids most of this risk entirely.
"Not Covered" vs. "Voided": An Important Distinction
Quick answer: Resizing after the complimentary 90-day window still costs a fee, but it doesn't void your warranty on its own, as long as Yoona performs the work. Voiding specifically happens through unauthorized service, missed inspections, or damage from misuse.
These get confused often enough to clarify directly: something not being free, like resizing after 90 days, isn't the same as your warranty being voided. As long as any service work, paid or complimentary, is performed by Yoona, your warranty stays intact. Voiding is specifically triggered by unauthorized third-party work, skipped required inspections, or damage from misuse, not by paying for a service that's outside a complimentary window.
Frequently Asked Questions
Do I need to register my warranty separately after purchase?
No, Yoona's Lifetime Warranty applies automatically to eligible purchases made directly through yoonajewelry.com, no separate registration step required.
What happens if I skip one inspection but not others?
Consistency matters, an inspection gap can affect coverage even if you've kept up with others in the past. Treat every six-month window as required, not optional.
Does normal wear and tear void the warranty?
No, but normal wear also isn't covered by the warranty in the first place, it specifically covers manufacturing defects, not everyday cosmetic changes.
Keeping Your Warranty Active
The pattern across all of this is simple: use Yoona for any service work, keep your documentation, avoid harsh conditions, and don't skip that six-month inspection. Follow those four habits and your Lifetime Warranty stays exactly as protective as it's designed to be.
